Without prejudice, the reservation and purchase of products and/or services from Phi-Phi-Hotel, the brandname of Phi-Phi-Hotel are subject to the following terms and conditions and other terms imposed by our partners or affiliates from time to time. By using this site, effecting any reservation or purchase of any product or service with Phi-Phi-Hotel, you agree to be bound by the Terms and Conditions specified in this Agreement and those terms of the respective third party providers, distributors, partners and affiliates, as the case may be.
By effecting a reservation or purchase, you also represent and warrant that you are of sufficient legal age and capacity to create binding legal obligations in relation to the access and use of our products and/or services. All information supplied by you is true, current, complete and accurate.
Availability of Products and Services
You acknowledge that the availability of the products and/or services on this website does not constitute an offer by Phi-Phi-Hotel and/or its third party providers, distributors, partners and affiliates. All requests and reservations are subject to confirmation.
Acceptance of any request for the products and/or services made by you is purely at the discretion of Phi-Phi-Hotel.
In the event the products and/or services described cannot be provided due to delays or any other reason beyond the control of Phi-Phi-Hotel, Phi-Phi-Hotel will exercise all reasonable efforts to arrange alternative comparable products and/or services. Where the product and/or service provided is either not available or our suggested alternative is not acceptable to you but is fully paid, we shall make a refund in accordance with our refund policy.
Cancellations
Phi-Phi-Hotel reserves the right to cancel any reservations and recover any costs incurred in so doing, if you fail to make full payment or accept suggested alternative product and/or service (where applicable) by the specified due date,
In the event of any cancellation, the following cancellation fees/penalty will be levied. This cancellation fee/penalty is not contingent on the period/season (high season, peak season, low season) on the dates on which the cancellation or no-show occurred.
| CANCELLATION PERIOD |
CANCELLATION FEE / PENALTY |
| 1) More than 16 days before arrival |
THB500 or 10% of charges whichever is higher |
| 2) Less than 15 days prior to arrival |
50% of total charges |
| 3) Less than 10 days prior to arrival |
75% of total charges |
| 4) Less than 3 days prior to arrival |
100% of the charges |
Reservation Amendments
For amendments to confirmed reservations, Phi-Phi-Hotel reserves the right to apply an amendment fee of THB500 per amendment. Any amendments to reservations will be subject to the applicable package price at the time of change.
Rates and Prices
Prices shown are in Thai Baht (THB) based on rates in effect at the time of printing and are subject to change without notice. Peak period surcharges and minimum night stays may apply depending on your reservation dates.
The rates quoted are subject to local government and goods & service taxes as applicable. You agree to pay all local and other governmental taxes due for rental and services. All amounts quoted are exclusive of such taxes unless otherwise stated.
Currency (or you want to simply say that all everything to be charged in THB ???… )
Where applicable, you may make payment for your reservation in any one of the currencies indicated. Phi-Phi-Hotel reserves the right to determine the exchange rates of the supported currencies. Phi-Phi-Hotel shall not be held liable for any exchange rate losses incurred by you as a result of any transaction effected.
Payments
All reservations are to be made through Credit Card. American Express, Visa and MasterCard are accepted. The credit card selected for payment will be charged for the total price for the reservation.
Once a reservation is made, you irrevocably authorise Phi-Phi-Hotel to charge to your credit card the full rate/charges applicable for the reservation.
Travel Requirements
It is your sole responsibility to ensure that you have all the necessary papers and visas required for travel. HoteMart will not be held liable for any delays or failures arising.
Refund Policy
Refunds will be made at the discretion of Phi-Phi-Hotel only if:
i. The product or service provided by Phi-Phi-Hotel and respective third party providers, distributors, partners and affiliates has been fully paid for; is not available; and the suggested alternative is not acceptable; or
ii. You cancel your reservation / request with Phi-Phi-Hotel within the time period permitted for refunds as stipulated in (XX – have to number it).
No refunds will be made on unused or partially used features and services.
Reservations Disclaimer
All rates are subject to applicable government taxes and service charges, and may be changed without prior notice (unless indicated otherwise). All reservations are subject to availability at the time of reservation.The prices quoted do not include any form of transportation (unless stated otherwise); travel insurance; items of a personal nature; excess baggage charge, and gratuities.
Phi-Phi-Hotel reserves the right to disclose your personal information and credit card details to the respective third party providers, distributors, partners and affiliates to secure/guarantee your reservation.
Claims and refunds are subject to the cancellation policies of the respective hotels.
Disclaimer and Limitation of Liability
All transactions concluded on this website is on a caveat emptor basis, you are advised to make your own independent inquiries in respect of the products and services provided.
You agree that in no event shall Phi-Phi-Hotel or any third party providers and distributors be liable for any injury, loss, claim, damage, or any special exemplary, punitive, direct or indirect, incidental or consequential damages of any kind. Whether based in contract, strict liability, tort or otherwise, which arises our of or is anyway connected with (1) any use of this site or content found herein, (2) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations), or (3) the performance or non-performance by Phi-Phi-Hotel or any third party providers and distributors, including but not limited to, non-performance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party.
If, notwithstanding the foregoing, Phi-Phi-Hotel or any third party providers or distributors should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, the liability of Phi-Phi-Hotel and any third party providers, distributors, partners and affiliates, shall in no event exceed, Singapore Dollars $100.00 (Singapore Dollars One Hundred Only), whichever is lower.
In the event the services or accommodations described cannot be provided due to delays or any other reason beyond the control of Phi-Phi-Hotel, Phi-Phi-Hotel will exercise all reasonable efforts to arrange alternative comparable services or accommodations. However, Phi-Phi-Hotel will not be liable for, and customer hereby waives all claims against Phi-Phi-Hotel, for any failure of performance by any other transportation company, lodging property, agency or any other third party providing services hereunder.
The disclaimer and limited liability of Phi-Phi-Hotel as set out in this Agreement are fundamental elements of the basis of the bargain between you and Phi-Phi-Hotel, and you agree that Phi-Phi-Hotel would not otherwise be able to offer the products and services on its present basis without such limitations. This clause shall survive any termination of this Agreement.
Force Majure
Phi-Phi-Hotel and any third party providers, distributors, partners and affiliates, shall not be liable for damages of any kind arising out of any failure or delay in performing any or all of obligations contained herein or in respect of any product or service
if the failure or delay is due to circumstances or cause beyond our reasonable control.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Singapore and you submit to the non-exclusive jurisdiction of the courts of Singapore. |
